Magento offers the ability to create store email addresses for your website. This will offer a more professional look when emailing customers and you can personalize the name of these to what you wish. You can allocate specific emails for General Contact, Customer Support and Sales. These emails are also used to send error reports to the administrator of the site.
To create your Store Email Addresses, click on ‘System’ from the backend of your site, which can be found on the navigation bar. Then click on ‘Configuration’ followed by ‘Store Email Addresses’. From this page you can edit existing email addresses as well as adding/creating new ones. It is also possible to have custom emails that are different from the suggest boxes Magento gives you.