Why should you choose DX3 as your hosting provider?

We now host, manage and support thousands of Magento stores from small start ups with a handful of products to large clients with millions of products using both Magento Community edition and Enterprise edition.

About DX3

How we work and what we do

We now host, manage and support thousands of Magento stores from small start ups with a handful of products to large clients with millions of products using both Magento Community edition and Enterprise edition.

We provide a safe and secure platform for clients of all sizes to grow their businesses knowing that help, advice and support is always on hand. Whether you are a sole trader or a large web design agency you will get the same 1st class hosting platform and dedicated support. If you are looking for the host to grow your business with… welcome aboard!

In 2009 we re-focused our efforts on providing the best possible service for the newly emerging Magento e-commerce platform.

Data Centres

All our servers are located within IOMART data centres certified to ISO9001 Quality Management System, ISO 27001 Information Security Management System standards & ISO 20000: The International Standard for Service Management.

Each UK data centre is built using Tier 1 infrastructure, is N+ in design and is safe, secure and staffed 24 x 7. 24 hour Manned Security, Biometric Access & Intruder Alarms. We surveyed the UKs data centres and Iomart’s DCs were simply the best available.

Data Centres
Key Features
  • 24 hour on site Network Operations Centre (NOC)
  • 6 x 1.5 MW Generators
  • 0.75 kW/m² power density
  • N+1 Air Conditioning Systems
  • Dual-zone fire detection
  • Up to 63A MCCB’s within PDUs
  • Dark Fibre Capability & Diverse Fibre Entry
  • Carrier Neutral
  • 2 x8 MW Diverse Supply UPS (N+1)
  • Controlled Environment – room temperature 24°C +/- 2°C
  • 0.75kW/m² cooling density
  • 12kN/m² raised floor system – 450mm & 600mm void
  • Mirrored Switchgear
Key Features
Support

Our Support team monitors your site, servers, and ticket system 24/7. <br><br>If your site is down for 1 minute they will know about it and will be working on the problem.

Support
Hardware & Software

From the data centre to the servers we use only the most reliable, trust worthy and dependable hardware.

We have built, tested, bench-marked over and over again the perfect software stack to provide safe, secure, stable and of course speedy Magento stores. It provides amazing flexibility allowing multiple php version to run side by side on Apache or Nginx or both.

Hardware & Software
Free Trial

We are so certain you will see the benefits of our hosting we provide a complete no risk free trial of any of shared and VPS hosting packages. We will install your site on a temp URL so you can compare this directly to your old slow site.

Free Trial

"We have never transferred a site that we did not make run faster"

The speed your website loads has a direct correlation to the conversion rate. In other words the faster your site loads the more money you make. In other words the faster your site loads the more money you make.

We can make your site load faster than any other provider and we can generally do this with less hardware. In a recent case study, we transferred a client from a dedicated 'Magento optimised' server to our VPS platform. Not only did the client save over £300 per month in hosting costs but we were able to halve the load time of their site. This was achieved without the use of a full-page cache or Varnish.

We have never transferred a site that we did not make run faster. We hand-tune each site. Testing different caching methods and benchmarking the results for you before and after.

Free Monitoring, Mangement, Migration & Backups/DR

Every minute of every day your site is checked from a random location across the planet to ensure that it is up and running.

If for any reason any 1 of these checks fails an alert is sent to our help desk team who will immediately investigate your site and find out what the problem is.

Our server monitor constantly measures server resources and capacity and alerts the help desk team the moment any of these breach the limits we have set as safe. Monit runs in the background constantly checking to make sure that services are up and running and will automatically fix problems it finds on the fly.

For most hosts Management is an expensive additional extra to your hosting. Not with Dx3 webs. We will take full care of your hosting environment ensuring updates to core software are applied and making sure your server is running within limits.

We are happy to transfer any site from its current host to our servers. Simply select “Transfer my site” when you place your order and we will request the relevant details from you.

Every package from the largest server cluster to our development containers come with a complete 7 day rolling back up for files and databases. These backups are stored in a different Data Centre to your Magneto site. This means that every night we take a complete backup of your database and store this locally along side your Magento code base.

This backup and your Magento files are then copied off server. These files will then be held for 7 days. This means that at any point you can roll your site back a full 7 days in the case of an emergency.

See what our customers have to say about us.

We pride ourselves on providing an excellent hosting service, along with expert support.

You don’t need to take our word for it, we’re proud to have a 5* Excellent rating on Trustpilot.

Read our customer reviews on Trustpilot
SH

Simply outstanding. Andy and the team go above and beyond.

LE

Fantastic support! Quick to respond and have always helped us out when in a jam.

MC

Very Fast Hosting coupled with Excellent Service Having been with an alternative hosting company for several years for Magento websites, the speed of the sites gradually got slower and slower to the point that it was seriously affecting conversion rate. I decided to switch on a Sunday morning. By the Sunday night the first site was moved over by DX3, and the site was noticeably faster. Contact throughout the day was constant through Skype and I could not have asked for better service. Very happy customer.

LS

We have been using DX3 for over a year and have always found them very knowledgeable. Their support is great and on more than one occasion they have gone above and beyond what would have been expected.

LH

Top Notch - Been with them for almost 5 years and have to say they are very responsive, knowledgeable, helpful and human!

Stay in the loop
the DX3 blog

Nov 16 2021
Changes to EV ‘Greenbar’ SSL Certificates

Updates to EV (Extended Validation Certificate) SSL certificates. EV or Green Bar’ SSLs were 1st introduced in 2007 as a means of showing that the owner of the site had gone through extensive checks by the certificate providers to prove that there were indeed the owner of the domain in question. The idea was to […]

Nov 16 2021
Magento Open Source 2.3.4, 2.2.11
& Security Only Patch 2.3.2-P2 Now Available

Introducing several security enhancements including PSD2-compliant core payment methods it is strongly recommended that you upgrade your site to ensure you continue to benefit from the most up to date security compliance and performance. Important notice: This is the last update for Magento 2.2.* and no further updates will be released. Introducing: Platform upgrades Enhancements […]

May 11 2021
Apple browser Safari to ignore TLS/SSL certificates
that are valid for more than 13 months

Apple have made a significant announcement regarding how the Safari Browser treats SSL certificates.  From September 1 2020 certificates older than 398 days will not be accepted as valid.  Older certs, issued prior to the deadline, are unaffected by this rule. Tim Callan, senior fellow at PKI and SSL management firm Sectigo, stated “This week Apple […]

May 11 2021
Magento 1 EOL

As you will know Adobe announced that Magento 1 (M1) will reach end of life June 2020.   Store owners will be quite rightly concerned about how this impacts their site and what they should be doing now. While we know that many of you have re-platforming well in hand we are aware that others will […]

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