WHY Dx3?

In 2009 we re-focused our efforts on providing the best possible service for the newly emerging Magento e-commerce platform. We now host, manage and support thousands of Magento stores from small start ups with a handful of products to large clients with millions of products using both Magento Community edition and Enterprise edition.

We provide a safe and secure platform for clients of all sizes to grow their businesses knowing that help, advice and support is always on hand. Whether you are a sole trader or a large web design agency you will get the same 1st class hosting platform and dedicated support. If you are looking for the host to grow your business with... welcome aboard!

Speed

The speed your website loads has a direct correlation to the conversion rate. In other words the faster your site loads the more money you make. We can make your site load faster than any other provider and we can generally do this with lower (cheaper) hardware. In a recent case study we transferred a client from a dedicated 'Magento optimized' server to our VPS platform. Not only did the client save over £300 per month in hosting costs but we were able to halve the load time of their site. This was achieved without the use of a full page cache or Varnish. We have never transferred a site that we did not make run faster.

We hand tune each site. Testing different caching methods bench marking the results for you before and after.

DATA CENTRES

All our servers are located within IOMART data centres certified to ISO9001 Quality Management System, ISO 27001 Information Security Management System standards & ISO 20000: The International Standard for Service Management. Each UK data centre is built using Tier 1 infrastructure, is N+ in design and is safe, secure and staffed 24 x 7. 24 hour Manned Security, Biometric Access & Intruder Alarms. We surveyed the UKs data centres and Iomart's DCs were simply the best available.

KEY FEATURES

  • • 24 hour on site Network Operations Centre (NOC)
  • • 6 x 1.5 MW Generators
  • • 0.75 kW/m² power density
  • • N+1 Air Conditioning Systems
  • • Dual zone fire detection
  • • Up to 63A MCCB's within PDUs
  • • Dark Fibre Capability & Diverse Fibre Entry
  • • Carrier Neutral
  • • 2 x 8 MW Diverse Supply UPS (N+1)
  • • Controlled Environment - room temperature 24°C +/- 2°C
  • • 0.75kW/m² cooling density
  • • 12kN/m² raised floor system - 450mm & 600mm void
  • • Mirrored Switchgearnd after.

    HARDWARE

    From the data centre to the servers we use only the most reliable, trust worthy and dependable hardware.

    SOFTWARE

    We have built, tested, benchmarked over and over again the perfect software stack to provide safe, secure, stable and of course speedy Magento stores. It provides amazing flexibility allowing multiple php version to run side by side on apache or nginx or both.

SUPPORT

Our Support team monitor your site, servers and ticket system 24/7. If you site is down for 1 minute they will know about it and will be working on the problem.

NETWORK

  • • Diverse fibre routing via multiple carriers
  • • Truncated internal cable network
  • • ODF/DDF (Optical Distribution Frame/Digital Distribution Frame) bandwidth
  • • Cross Connection to a number of Tier 1 carriers
  • • Internal inventory systems track all cables, circuits and cross-connects
  • • Scalable architecture including multiple redundant core switches and routers

FREE MONITORING

Every minute of every day your site is checked from a random location across the planet to ensure that it is up and running. If for any reason any 1 of these checks fails an alert is sent to our help desk team who will immediately investigate your site and find out what the problem is. Our New Relic monitor constantly measures CPU use / RAM use / Hard drive use and alerts the help desk team the moment any of these breach the limits we have set as safe. Monit runs in the background constantly checking to make sure that services are up and running and will automatically fix problems it finds on the fly.

    FREE MANAGEMENT

    For most hosts Management is an expensive additional extra to your hosting. Not with Dx3 webs. We will take full care of your hosting environment ensuring updates to core software are applied and making sure your server is running within limits.

    FREE MIGRATION

    We are happy to transfer any site from its current host to our servers. Simply select "Transfer my site" when you place your order and we will request the relevant details from you.

Free backups / DR

Every package from the largest monster server to our development containers come with a complete 7 day rolling back up for files and databases. These backups are stored in a different Data Centre to your Magneto site. This means that every night we take a complete backup of your database and store this locally along side your Magento code base. This backup and your Magento files are copied then off site. These files will then be held for 7 days. This means that at any point you can roll your site back a full 7 days in the case of an emergency.

Free TRIAL

We are so certain you will see the benefits of our hosting we provide a complete no risk free trial of any of shared and VPS hosting packages. We will install your site on a temp URL so you can compare this directly to your old slow site.

  • WHAT OUR CLIENTS SAY

    Very Fast Hosting coupled with Excellent Service Having been with an alternative hosting company for several years for Magento websites, the speed of the sites gradually got slower and slower to the point that it was seriously affecting conversion rate. I decided to switch on a Sunday morning. By the Sunday night the first site was moved over by DX3, and the site was noticably faster. Contact throughout the day was constant through Skype and I could not have asked for better service. Very happy customer.

  • WHAT OUR CLIENTS SAY

    Support migrated my site away from Peer1 and onto my new server for me, and managed every single step of the process. We had minimal downtime of 20 minutes - which when moving servers is absolutely nothing. Also support went above and beyond - they redirected the Name Servers and DNS records - we usually have to do all the migration ourself. If you have a Magento store, I would recommend these guys - they know the Magento platform, and our site is already running much faster as a result.

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