Googles decision to make Google apps non-free caused a real head ache for small businesses looking to test out business ideas. Previously Google apps free allowed 10 free mail boxes which was a great way for entrepreneurs to test new business ideas. Stepping up to the mark is Zoho. Previously they offered 3 free mail boxes. Since google aps went non-free their signups went through the roof and they decided to increase the number of free accounts to 5 mail boxes.
Head on over and give them some love : http://www.zoho.com/mail/zohomail-pricing.html
Well for one client nothing was working. We logged onto their machine via logmein and began trouble shooting remotely.. not helped by their internet randomly dropping connections.. thank you BT Interent.
Every setting was correct, the same accounts could be accessed on any other machine except the one the client needed. Every time a “username password not accepted” would be thrown. We checked for firewalls, av, mall ware, spy wear etc nothing.
Well it turns out that it is possible to fail the google app CAPTCHA silently. That is google does not inform you that you have incorrectly entered their impossible to read CAPTCHA box. Instead they will block the ip address you are using from sending or receiving email with a cryptic “username password not accepted” error.
To fix : http://www.google.com/accounts/DisplayUnlockCaptcha and try again.. simple as that.