Magento emails not sending to free email accounts eg gmail aol hotmail
A few clients of ours have been experiencing this problem lately. Looks like some of the email services are dropping some emails if they dont like the look of them. Reading around it seems that if an email hits a number of criteria the email carrier will not simply place it in junk / spam but drops the whole email with no warning or feed back to user.
The fix that got us moving again was to activate the return path for all emails sent.
System > config > advanced > system > mail sending settings > set return path > YES
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Hi – I am using Magento 1.6.2 and am having a similar issue. Unfortunately, in 1.6.2, I cannot set return path as you describe here. Basically, when an order is made, the email is correctly sent to the person that made the order from SOLUDE Coffee, but does not send a copy to an email with the domain (@soludecoffee.com) . This is important because they want a copy of all the invoices sent to this email. If I set the CC email to anything else (gmail, google apps, others) it will go through. Does that make sense? It’s like the site won’t send emails to addresses based on the same domain. Any help is appreciated!
Thanks,
Seth